Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
ABOUT THE SUBSCRIPTION
What is Letters from Slow Days? A monthly postal subscription delivering five curated pieces to your letterbox: two affirmation cards, two reflection prompts, and one small art print. Each month follows a seasonal theme aligned with the Southern Hemisphere.
Who is this for? Career-driven people exploring what it means to be ambitious and rested. Anyone learning that success and slowness can co-exist. You don't need to be "good at" mindfulness — these letters meet you where you are.
What will I actually receive? Each envelope contains five printed pieces on quality card stock, plus bonus items each month. Think of it as correspondence that invites without demanding.
MANAGING YOUR SUBSCRIPTION
Can I cancel anytime? Yes, no lock-in contracts. Cancel through your Stripe account or email us.
Can I pause my subscription? Yes, for up to 3 months.
Can I skip a month? Yes, through your Stripe account dashboard.
ORDERING & PAYMENT
How much does it cost? $18 NZD per month.
When will I be charged? First payment when you subscribe, then on the same date each month.
What payment methods do you accept? All major credit and debit cards through Stripe.
SHIPPING & DELIVERY
When will my letter arrive? Letters are dispatched in the first week of each month. Within NZ, expect 3-5 business days.
NOTE: Letters from Slow Days is launching mid-January 2026 - any subscriptions will be sent at this time. Normal cadence will begin in February.
Do you ship internationally? Not at this stage — Letters from Slow Days ships within New Zealand only. We're a small operation and want to get things right locally before expanding. If you're overseas and interested, get in touch — we'd love to know where our community is.
Can I change my delivery address? Yes — update before the 1st of the month.